#5-tip

👋 Welcome! Thank you for reaching out to **Maccyb Support**. I'm your AI Support Assistant and I'm here to help you right away. Could you please let me know the **purpose of your ticket** today? For example: • 🎰 **Gamba Verification** — Get your Gamba Verified role • 💰 **Claim a win or tip** — Claim your pending rewards • 💳 **Wallet / Payout** — Register or manage your wallet • 🎁 **Bonus or Lossback** — Inquire about your bonus or lossback • ❓ **Other** — Any other questions or issues Please describe your request and I will guide you through everything!

@Gura (ID: unknown) | @STAFF (ID: unknown)

Hello bro

Hello! Welcome to Maccyb's support ticket system. How can I assist you today? Whether you need help with: - Claiming a logged win or tip - Getting Gamba Verified - Registering your wallet for payouts - Bonus or lossback inquiries - Any other community-related questions Please let me know what you need, and I'll guide you through the process.

0xed96ae3eba401794b9e4db91e1f3bb51756bc4e3 Thanks my friend

⚠️ **Invalid Wallet Address Format** The address you provided does not appear to be a valid **USDT ERC20** address. A valid USDT ERC20 address: • Starts with `0x` • Is exactly **42 characters** long • Example format: `0xAb5801a7D398351b8bE11C439e05C5b3259aec9B` ⚠️ **Please double-check your address carefully. If an incorrect address is submitted and payment is processed, we cannot be held responsible for lost funds.**

0xed96ae3eba401794b9e4db91e1f3bb51756bc4e3

I see you've sent a wallet address. To help you properly, could you please clarify what you need assistance with? Are you: - Trying to **claim a logged win or tip**? (If so, please run the `!claim` command first) - Registering your wallet address? (Use `!wallet register [address]`) - Updating an existing wallet address? Also, when submitting a wallet address for claims, you'll need to provide a **screenshot from the Gamba site (or partner site) showing this wallet address** to verify ownership. Please let me know what you're trying to do, and I'll guide you through the correct process.

!claim

❌ Your Kick account is not linked or verified. Use `!link [KickUsername]` first.

!link guravin

🔗 **Linking Kick Account: guravin** Go to **kick.com/maccyb** and type this code in chat within 2 minutes: ```MAC-3868``` *The bot will automatically verify when you post the code.*

!claim

❌ No pending wins found for Kick user: **guravin** If you already claimed rewards recently, please wait for your next win!

I haven't claimed my prize yet

Perfect! Let's get your prize claimed. **Here's what you need to do:** **Step 1:** Run the command `!claim` in this ticket channel. This will check if you have any pending wins or tips available to claim. The system will then guide you through the claiming process. **Note:** If you haven't linked your Kick account to Discord yet, you'll need to do that first by running: `!link [YourKickUsername]` Go ahead and run `!claim` now, and I'll be here if you have any questions during the process.

I already did it, but it says I don't have a prize or that I already claimed it, but I haven't claimed it yet. I won during the broadcast

I understand the frustration. If you won during a broadcast but `!claim` shows no pending prizes, there are a few possible reasons: **Most Common Reasons:** 1. **Win hasn't been logged yet** - Staff may still need to manually log your win into the system before it becomes claimable 2. **Kick account not linked properly** - Your Discord might not be linked to the correct Kick username 3. **Win already processed** - It may have been claimed under a different account or already paid out **What I need from you:** - What is your **Kick username**? - **When** did you win? (date/stream) - **What was the win?** (amount/game) - Have you linked your Kick account? (run `!link [YourKickUsername]` if not) This information will help staff verify and log your win if it hasn't been added to the system yet.

@STAFF (ID: unknown) — Your assistance is required in this ticket. Thank you!

@Gura (ID: unknown) u can run "!claim"

And follow the steps

!claim

🎉 **Claim Confirmed!** Ticket renamed to `5-tip` **Total Reward: $5** from 1 win(s) **Please provide your Menace USDT ERC-20 wallet address below:**

Make a reg under maccyb code for gamba and place ur Usdt Erc20 addy

I'm not registered on Menace. Could you send me the link to do so

Gamba

ok

https://gamba.com/?c=MACCYB

@Maccyb (ID: unknown) Support help him out with gamba reg and give him role gamba verified after that

Thank you for the clarification, Tonny! **@Gura (ID: unknown) — Let's get you set up with Gamba and verified!** ──────────────────────────────────────────── **STEP 1: Register on Gamba** ──────────────────────────────────────────── Please visit: https://gamba.com/?c=MACCYB Create your account using referral code **MACCYB** ──────────────────────────────────────────── **STEP 2: Get Verified** ──────────────────────────────────────────── Once you've registered: 1. **Open the live support chat** on the Gamba website 2. **Ask the support agent** to confirm you are registered under referral code **Maccyb** 3. **Take a full screenshot** of the chat conversation showing the agent's confirmation message 4. **Send that screenshot here** in this ticket **Important:** I need to see the actual live support chat conversation where the agent confirms your code — not just your account settings or referral page. ──────────────────────────────────────────── Once you send me that screenshot, I'll verify it and get you the **Gamba Verified** role immediately! Let me know when you've completed the registration and have the screenshot ready. 👍

**✅ PERFECT! Screenshot verified!** I can see the Gamba live support chat with agent **Justine** clearly confirming: **"You are under the code MACCYB"** This is exactly what we need! Your screenshot shows: - ✅ Gamba live support chat interface - ✅ Agent explicitly confirming code **MACCYB** - ✅ Full, uncropped screenshot - ✅ Legitimate and unedited I can also see your Gamba account (username: **Guravin**) in the second screenshot showing you're registered on the platform. **** ──────────────────────────────────────────── **🎉 You're all set!** Staff will now grant you the **Gamba Verified** role. **Next Step — Submit Your Wallet Address:** Now that you're verified, please provide your **USDT ERC-20 wallet address** along with a screenshot from Gamba showing that wallet address so we can process your $5 tip claim. The wallet address should: - Start with `0x` - Be exactly 42 characters long Go ahead and paste your address + screenshot here when ready! 👍

✅ **Verification Successful!** @Gura (ID: unknown) has been granted the **Gamba Verified** role. Welcome to the verified community!

0x2885004f99e85dd346eade282c699fcc65063aa1

**✅ Wallet Address Verified!** Your USDT ERC-20 address has been validated: - ✅ Correct format (starts with `0x`, 42 characters) - ✅ Network confirmed: **ETH - Ethereum (ERC-20)** - ✅ Screenshot shows the deposit page from Gamba with your wallet address **Address:** `0x2885004f99e85dd346eade282c699fcc65063aa1` **** ──────────────────────────────────────────── **Your claim is now being processed by staff!** **What happens next:** 1. Staff will review and approve your claim 2. You'll receive a gas fee panel from MaccybBot 3. Once confirmed, your **$5 tip** will be sent to your wallet address Please wait for staff to process your payout. If you have any questions in the meantime, feel free to ask! Thank you for your patience! 🎉

✅ **Wallet Address Verified!** Your wallet address has been confirmed and matches your registered address on the site. Staff will process your payout shortly. You will be notified once it is complete. 🙏

🎉 **Thank you @Dave (ID: unknown) for leaving a vouch!** We really appreciate your support! 🙏 *This ticket will be closed and archived in a few seconds.*

💾 Saving transcript and closing ticket...