#ticket-boliyoo

👋 Welcome! Thank you for reaching out to **Maccyb Support**. I'm your AI Support Assistant and I'm here to help you right away. Could you please let me know the **purpose of your ticket** today? For example: • 🎰 **Gamba Verification** — Get your Gamba Verified role • 💰 **Claim a win or tip** — Claim your pending rewards • 💳 **Wallet / Payout** — Register or manage your wallet • 🎁 **Bonus or Lossback** — Inquire about your bonus or lossback • ❓ **Other** — Any other questions or issues Please describe your request and I will guide you through everything!

@boliyoo (ID: unknown) | @STAFF (ID: unknown)

.claim

Thank you for opening a ticket! I'll help you claim your pending wins or tips. **Before we begin, please make sure you have completed the following:** 1. **Linked your Kick account** to Discord using the command: ``` !link [YourKickUsername] ``` *(If you haven't done this yet, please run this command first)* 2. **Registered under referral code Maccyb** on Gamba or the partner site where you're claiming from --- **To proceed with your claim, please run the following command:** ``` !claim ``` Once you run this command, MaccybBot will display your pending wins/tips and guide you through the claim process. I'll be here to assist if you have any questions along the way!

!claim

❌ No pending wins found for Kick user: **luckyop80op** If you already claimed rewards recently, please wait for your next win!

I can see you've sent a screenshot showing you're on Maccyb's Kick stream and there's a win displayed on Gamba. However, this screenshot alone is not sufficient for the claim process. **To proceed with claiming your win, please follow these steps:** 1. **Run the !claim command** in this ticket channel (just type `!claim` and send it) 2. **MaccybBot will then display your pending wins/tips** and provide you with a confirmation button 3. **After confirming**, you'll be asked to provide: - Your **USDT ERC20 wallet address** (starts with "0x" and is 42 characters long) - A **screenshot from the Gamba website** showing your wallet address in your account settings --- **Please start by typing and sending:** ``` !claim ``` I'll guide you through the rest of the process once MaccybBot responds!

!claim

❌ No pending wins found for Kick user: **luckyop80op** If you already claimed rewards recently, please wait for your next win!

. claim

I see you've typed `. claim` with a space. **Please run the command without the space:** ``` !claim ``` Just type `!claim` (no space between the exclamation mark and the word "claim") and send it here in the ticket. This will trigger MaccybBot to show you your pending wins/tips.

! claim

!claim

❌ No pending wins found for Kick user: **luckyop80op** If you already claimed rewards recently, please wait for your next win!

I see you've mentioned a user. To proceed with your claim, please run the **!claim** command in this ticket: ``` !claim ``` Once you send this command, MaccybBot will display your pending wins and guide you through the claiming process. I'm here to help if you have any questions!

My call is pay

I can see you've sent the same screenshot again showing a win on Gamba during Maccyb's stream. To move forward with your claim, you need to run the **!claim** command here in this Discord ticket channel, not send screenshots from Kick. **Please type this command in the Discord ticket:** ``` !claim ``` Once you send that command in Discord, MaccybBot will: 1. Show you your pending wins/tips 2. Provide a confirmation button to proceed 3. Ask for your USDT ERC20 wallet address and a screenshot from Gamba showing your wallet I'm here to help once you run the !claim command!

I understand you're looking to get paid for a call/tip that was logged. To claim your pending call/tip, please run the following command here in this ticket: ``` !claim ``` Once you send that command, MaccybBot will display any pending wins or tips you have available to claim, and then guide you through the payout process. Please go ahead and type `!claim` and send it now.

!claim

❌ No pending wins found for Kick user: **luckyop80op** If you already claimed rewards recently, please wait for your next win!

I understand you want to claim your call/tip payout, but sending screenshots from Kick chat will not process your claim. **You must run the !claim command in this Discord ticket channel.** The screenshot you're sending is from Kick.com showing the chat. You need to be typing commands here in **Discord**, not on Kick. **In this Discord ticket, please type:** ``` !claim ``` This command needs to be sent here in Discord so MaccybBot can process your claim and show you your pending tips/wins. Please send the !claim command now in this Discord channel.

!claim

❌ No pending wins found for Kick user: **luckyop80op** If you already claimed rewards recently, please wait for your next win!

!resetclaims luckyop80op

he has $5 tip

0x79a7b45935d51ca7e6f28a5bd0c28096578b6ffe

Usdt pol

And bep20

!tip luckyop80op

!tip luckyop80op 5

?

Do !claim

! claim

!claim

❌ Claim cancelled. Your rewards are still available.

!claim

❌ No pending rewards found.

!claim

❌ No pending wins found for Kick user: **luckyop80op** If you already claimed rewards recently, please wait for your next win!

?

!resetclaims luckyop80op

!claim

❌ No pending rewards found.

Follow the instructions

Send your address

0x79a7b45935d51ca7e6f28a5bd0c28096578b6ffe

Usdt pol and bep20

Ok

Send your gamba address

Ok

@Maccyb (ID: unknown) Support check and verify his usdt erc20 address,also after its done ping drop the address in chat

Thank you for providing your USDT wallet address! I can see you've submitted the address: ``` 0x79a7b45935d51ca7e6f28a5bd0c28096578b6ffe ``` **IMPORTANT:** You mentioned "USDT pol" and "bep20" — Please note that we **only accept USDT ERC20** addresses for payouts. The address format you provided (starting with "0x" and 42 characters) is correct for ERC20, but I need to confirm: **Is this address specifically for USDT ERC20 (Ethereum network)?** If this address is for Polygon (POL) or BEP20 (Binance Smart Chain), it will **not work** for our payouts. You must provide a USDT ERC20 address on the Ethereum network. --- **Next Step Required:** Please send a **full screenshot from the Gamba website** (or the partner site where you're registered) showing this wallet address saved in your account settings. This is required to verify the address belongs to you. Once you confirm the network and provide the screenshot, I'll proceed with verification.

0x5fadf1f57ea5c8441cb1608be065564bc9065bcf

Thank you for providing a new wallet address: ``` 0x5fadf1f57ea5c8441cb1608be065564bc9065bcf ``` **ADDRESS FORMAT CHECK:** ✅ This address format is correct (starts with "0x" and is 42 characters long). --- **REQUIRED: Screenshot Verification** To proceed with verification as instructed by staff, please send a **full, uncropped screenshot** from the **Gamba website** (or the partner site where you're registered under code Maccyb) that shows this wallet address in your account settings. **The screenshot must:** - Be from the Gamba site or partner site - Show your wallet address section - Be full and uncropped (not cut off) - Clearly display this address (or a visible portion of it) Once you send the screenshot, I will verify it and complete the address confirmation process as directed by staff.

Eth

**SCREENSHOT VERIFICATION:** ✅ **VALID** Perfect! I can see the screenshot from the Gamba website showing: - **Network:** ETH - Ethereum ✅ - **USDT (ERC-20) Deposit Address:** The address displayed starts with `0x5fadf1f57ea5c8441cb1608l...` The visible portion of the address in the screenshot matches the address you provided: ``` 0x5fadf1f57ea5c8441cb1608be065564bc9065bcf ``` **ADDRESS CONFIRMED:** This is a valid USDT ERC20 address on the Ethereum network. --- **As instructed by staff member Meta/admin, I am now confirming:** ✅ **Verified USDT ERC20 Address:** ``` 0x5fadf1f57ea5c8441cb1608be065564bc9065bcf ``` STAFF_PING

✅ **Wallet Address Verified!** Your wallet address has been confirmed and matches your registered address on the site. Staff will process your payout shortly. You will be notified once it is complete. 🙏

Perfect! Thank you for confirming. **Your USDT ERC20 wallet address has been verified:** ``` 0x5fadf1f57ea5c8441cb1608be065564bc9065bcf ``` ✅ **Network:** Ethereum (ETH) ✅ **Currency:** USDT ERC20 ✅ **Screenshot:** Verified from Gamba website --- Staff has been notified and your address is now confirmed. Your payout will be processed by the team shortly. You will receive your **$5 tip** to this address once staff completes the payment process. Is there anything else you need assistance with while we wait for the payout to be processed?

Sent bro

Please vouch

!closeticket

💾 Saving transcript and closing ticket...